Flash Seats - Ticket transfer

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Not resolved

Bought tickets to see P!nk in Denver 2019

Viagogo said to transfer tickets over to Flash seats(whichI have done).

Now I cant sign up for Flash seats as they say my mobile number is invalid.

I'm from England so was told to put in a friend or hotel address on date of arrival in America. Which I have done.

Still saying invalid number.

Sent many messages to both companies just got automated messages.

Phoned Viagogo. The automated voice said they only deal with people who have venues that are happening in the next 72 hours.

Flash Seats phone number is disconnected.

Don't know what to do next.

Any thoughts please

Reason of review: Poor customer service.



Buy tickets from the authorized issuer, not a 3rd party website, If you have missed that opportunity, there are reputable professional ticket agencies whose services are excellent and won't leave you in the lurch. But a 3rd party website ?

.... never .


Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I purchased tickets for Bruno on the T-Mobile Arena website, Tickets went thru VIVID SEATS, then to FLASH SEATS, I never had a account with either ticket agency, my tickets were transferred from my account into someone else FLASH SEATS account. FLASH SEATS did nothing to correct or explain how my tickets were transferred.


all the information of the transfer is shown on my account with the person's information. I'm out $472

Product or Service Mentioned: Flash Seats Concert Ticket.

Reason of review: Order processing issue.

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